South Central Arc User Group


Established 1990
SCAUG Cancellation / Refund / Payment Policy

The South Central Arc Users Group (SCAUG) and the associated  State and Sub Chapters policies regarding cancellations, refunds, & substitutions for paid events are as follows.

Refund Requests
All SCAUG conference cancellations and requests for refunds must be made in writing as indicated below. Requests must be sent to the SCAUG President. Requests may be e-mailed or mailed. Telephone requests will not be honored.

Refund Deadline

To receive a full refund SCAUG must receive written requests no later than 30 days prior to the first day of the conference or event.

Returned Check Policy

If any checks are returned because of insufficient funds, SCAUG will charge a $35 fee. Registrants will also be required to pay the amount SCAUG is charged by the financial institution that returned the check. SCAUG reserves the right to refuse to honor future checks submitted by violators.

SCAUG Hosted Event Cancellation

In the event that SCAUG or one of the associated chapters cancels a SCAUG hosted event for any reason SCAUG will offer a full refund to the attendees.

Author Refunds
Authors who have their papers included in the proceedings are not eligible for a refund. Authors may receive a refund if they withdraw their papers before the paper is included in electronic or hard-copy proceedings.

Emergency Illness or Death of Registrant or Immediate Family Member
Refunds may be granted if an attendee is unable to attend the conference due to a family death, illness, or other extraordinary circumstance. In such a circumstance, the SCAUG President must be contacted by phone, letter or e-mail.

Registered Attendee Substitution
In the event that a registered attendee from your agency in unable to attend the event, SCAUG will allow someone else from your agency to attend in their place at no additional fee.

Negligent / Pending Payment Policy
SCAUG reserves the right to refuse registration / membership to individuals or agencies that have outstanding payments until the overdue payment is rendered to SCAUG.

Refunds will be made in the following ways
For payments received by credit or debit cards, the same credit / debit card will be refunded. For payments received by check a check will be sent to the original payee. SCAUG reserves the right to process refunds after conference concludes.

To request a refund, contact the SCAUG President at:

South Central Arc User Group
Conference Refund Inquiry
PO Box 96
Ardmore, OK 73402
Fax: 580.221.2577
Email: pres@scaug.org

Revised 11-08-2011



| SCAUG is a not for profit organization dedicated to benefit users of ESRI’s geographic information software | Founded in 1990 | © SCAUG 2009 |
| South Central Arc Users Group | P.O. Box 96 | Ardmore, OK 73402  | Fax- 214-291-5659 | Email Webmaster | SCAUG Email |

Email me & I'll chat back at ya later, Tug out!!!

Follow us on Facebook

Powered by Wild Apricot Membership Software